Members and roles
Access in Fresco BI has three layers. An organization role says what a person can do in the whole organization. A workspace role says what they can do in one workspace. A share gives access to one item. This page covers the first two. For shares, see Share a report.
Organization roles
Section titled “Organization roles”Every organization has exactly one Owner.
| Can do | Owner | Admin | Member |
|---|---|---|---|
| Use the workspaces they belong to | Yes | Yes | Yes |
| Admin of every workspace | Yes | Yes | No |
| Create and delete workspaces | Yes | Yes | No |
| Invite, suspend and remove Members | Yes | Yes | No |
| Invite, suspend and remove Admins | Yes | No | No |
| Change a role between Admin and Member | Yes | No | No |
| Gateways, Trash, Activity log, sign-in rules | Yes | Yes | No |
| Transfer ownership, delete the organization | Yes | No | No |
A Member has only the rights given by their workspace roles and shares.
Workspace roles
Section titled “Workspace roles”| Can do | Admin | Editor | Viewer |
|---|---|---|---|
| Open the workspace and view its reports | Yes | Yes | Yes |
| Create Data Tables, data models and reports | Yes | Yes | No |
| Share items | Yes | Yes | No |
| Use data sources in Data Tables, test them | Yes | Yes | No |
| Create, edit and delete data sources | Yes | No | No |
| Open the workspace Trash | Yes | Yes | No |
| Rename the workspace, manage its members | Yes | No | No |
| Create embed keys | Yes | No | No |
A workspace always keeps at least one Admin. Organization Owners and Admins are Admin of every workspace, even if they are not in its member list.
Before you start
Section titled “Before you start”- To invite people, you need the Owner or Admin role in the organization.
- To add people to a workspace, you need the Admin role in that workspace.
- The Free plan has no other members. To invite people, upgrade to Pro first.
Invite people to the organization
Section titled “Invite people to the organization”- On the Home page, click Invite members.
- Click Invite member.
- Enter the person’s Email.
- Pick a Role. An Admin can only invite Members.
- Click Create invite.
Fresco BI does not send an e-mail. Tell the person yourself to sign in to Fresco BI with that address. They join the organization when they sign in with a verified e-mail.
You can also open Organization settings and click Members. This is the way to reach the members page in a Pro My org. See Organizations and workspaces.
Pending invites
Section titled “Pending invites”The Pending invites list shows each invite with its Status: Awaiting acceptance or Joined. An expired invite shows Expired.
- To cancel an invite, click Revoke.
- To send an invite again, invite the same e-mail again. If an open invite already exists, revoke it first.
You can create up to 50 invites per hour.
Add people to a workspace
Section titled “Add people to a workspace”The person must already be a member of the organization.
- Open the workspace.
- In the sidebar, under Workspace, click Members.
- In Add to workspace, pick a person in Search organization members, or a group in Search groups.
- Pick a role: Admin, Editor or Viewer.
Each change saves at once. To change a role, pick a new one in the list. To take someone out, click Remove.
On Free and Pro, people you add to a workspace are always Viewer.
User groups
Section titled “User groups”A user group is a named set of organization members. One group works in many workspaces and in row-level security roles, so you give access once instead of person by person.
- Open the workspace.
- In the sidebar, under Workspace, click User groups.
- The list shows Group name, Members and Role in this workspace. Search groups with Search groups.
Only organization Owners and Admins create, rename and delete groups (New group). Deleting a group moves it to the Trash; you can restore it. Its role in every workspace, its row-level security roles and its data model permissions stop at once, and its members are kept.
Pick a Role in this workspace for a group (Admin, Editor or Viewer), or leave it empty. Click a group to open its page. It has four tabs:
| Tab | What it does |
|---|---|
| Permissions | Report view permission: a tree of the reports of the workspace and their pages. Tick a report to give every page, pages added later included, or tick single pages. |
| Assignments | The members of the group. Add member with Search organization members, and Remove. |
| Data table permission | Read only. Access to Data Tables follows the workspace role: you do not give it to a group. Row-level security lives on the data model, and direct access to a Data Table would go around it. |
| Data model permission | Give a group Read (view the reports built on the data model, with row-level security) or Build (create new reports from it). The effective permission is the higher of the workspace role and this grant. It counts only while the group has a role in the workspace. |
On Free and Pro, the people you add can only view reports, so Build cannot be given.
Permission for single report pages
Section titled “Permission for single report pages”By default a Viewer sees every page of a report they may open. Once you give any group a page of a report in the Permissions tab, the report is limited by page:
- A Viewer, and a person who has the report shared with Read, sees only the pages given to the groups they belong to. A report with no page for them does not exist for them: it is not listed and does not open.
- Editors and Admins of the workspace, organization Owners and Admins, and people with Build on the report always see every page.
- A page added to a limited report later stays hidden from a group that has a page list until you tick it. A group with the whole report ticked sees the new page.
- The limit applies in the viewer, in the data behind each visual, in export and PDF, in drill-through and in shares. It does not apply to an embed, which shows the whole report as published, nor to an Application, which has its own audience.
- Page permission hides pages. It is not a rule on data: use row-level security for that.
Use View as to check what a person sees.
Change an organization role
Section titled “Change an organization role”Only the Owner changes roles.
- On the Home page, click Invite members.
- On the person’s row, open the menu.
- Click Change to Admin or Change to Member.
Transfer ownership
Section titled “Transfer ownership”- On the new owner’s row, open the menu.
- Click Transfer ownership and confirm.
You become an Admin. Only the new owner can transfer it back. The new owner must have a verified e-mail. The Owner cannot leave or change their own role before transferring ownership.
Suspend a member
Section titled “Suspend a member”A suspended member stays in the organization but cannot use it.
- Open Organization settings and click Members.
- On the person’s row, click ….
- Click Suspend.
To give access back, click Lift suspension.
Reset two-step verification removes a member’s second step, for example when they lost their phone. Fresco BI asks you to sign in again first.
Remove a member
Section titled “Remove a member”- On the Home page, click Invite members.
- On the person’s row, open the menu.
- Click Remove from organization and confirm.
The person loses access at once. Their roles, groups and shares are kept for 30 days, so you can bring them back. After 30 days they are deleted for good. The reports and Data Tables they made stay in their shared workspaces.
In a company organization the person also has a private My workspace. The dialog shows what it holds (for example “2 reports, 3 data tables”) and asks Move content to…. Pick a shared workspace in Workspace to receive the content to move everything there. Or pick Don’t move: send to Trash: the whole My workspace goes to the Trash with the person, and comes back if you restore them. You cannot read the content of their My workspace.
To leave an organization yourself, click Leave organization on your own row.
Restore a removed member
Section titled “Restore a removed member”- Under Removed members, find the person.
- Click Restore.
They get back their roles, groups and shares. Restore is refused when the organization has no free seat.
Export the member list
Section titled “Export the member list”- Open Organization settings and click Members.
- Click Export CSV.
The file holds up to 50,000 rows. Each admin can export 5 times per hour. Every export is written to the Activity log.
Questions
Section titled “Questions”The person never got an invite e-mail. Fresco BI sends none. Send them the sign-in link yourself.
Can an Admin remove another Admin? No. Only the Owner can.
What happens to content when I remove someone? Their reports and Data Tables in shared workspaces stay. Their private My workspace is moved to a shared workspace of your choice, or goes to the Trash.

